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BlueCargo Blog

Supply Chain Costs: How BlueCargo Reshapes Per Diem Dynamics

Marlana McLelland, Account Executive

Per Diem charges can be a challenge in the supply chain industry as these charges can affect cost, operational efficiency and collaboration internally as well as externally with customers. From a cost perspective, these charges can accumulate quickly leading to unexpected expenses that may have not been budgeted for causing potential financial strain and an unnecessary hit to a company’s bottom line.

These charges can also cause complexity in tracking, because if there are discrepancies or delays in communication, it can be difficulty to accurate track the containers’ whereabouts and manage the return process effectively.

Cost aside, per diem charges can cause administrative burden to a company’s employees as they are now tasked with having to allocate time to research and file disputes.  These charges can also cause complexity in tracking, because if there are discrepancies or delays in communication, it can be difficulty to accurate track the containers’ whereabouts and manage the return process effectively.

BlueCargo’s platform offers visibility on inbound containers with specific focus at the ports across United States (and Canada).
Detailed data points are automatically generated upon entering shipments into BlueCargo without having to spend time referring and/or communicating to multiple sources, some of which may not be publicly available. Having this data not only provides transparency, but helps customers prevent incurring charges associated with importing containers such as per diem.

But what happens when a customer already gets charged with per diem?

But what happens when a customer already gets charged with per diem?  Thanks to BlueCargo’s AI-generated, end-to-end dispute system, customers can upload their invoice into BlueCargo and access the evidence they need to dispute said invoices in 2-3 minutes.  Without BlueCargo, this process can take 25 minutes, on average, to dispute just one invoice.  Across the board, various organizations from trucking/drayage companies to 3PLS to forwards to BCOs/shippers have been able to save an average of 75% on their per diem – up to $175 million in disputes to date, and counting!

BlueCargo’s platform also has the capabilities to not only prevent and automate disputes, but also track them as well.  The Dispute Tracker provides valuable analytics, such as the overall dispute opportunity, what is pending (currently in dispute), and the total savings won.  Users can also access and filter through historical data to create customized reports for them and their customers in just a couple of clicks of a mouse.

Ready to explore BlueCargo for yourself and join the thousands of users on the platform that increasing their supply chain efficiency, obtaining visibility that they’ve never had access to before and saving on the company’s two most valuable resources: time and money?  Request a demo today and see first-hand for yourself at www.bluecargo.io.

Marlana McLalland
Account Executive - marlana@bluecargo.io
August 28, 2023
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